Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Frequently asked questions

  • Returns or exchanges are only accepted in the event that we made an error with your order. Since each item is handmade, all sales are final. However, if something about your order wasn’t what you expected, please reach out, we’re always happy to work with you to find the best possible solution.

  • Yes, we do accept custom orders! When custom orders are closed, an alert will be displayed on the home page of the shop. To request a custom order, please fill out the form on the Contact Us page and we’ll get back to you via email shortly.

  • Custom orders typically take 2–4 weeks to be made, depending on our current order volume and material shipment timing. Premade usually ship within 3–4 business days. Once shipped, delivery typically takes an additional 3–4 business days.

  • The best way to reach us is by email at contact.kainomade@gmail.com — either through the Contact Us form on our website or by emailing us directly. Please note that other forms of communication may not be regularly monitored.

  • Not at the moment. Due to international tariffs, customs fees, and shipping restrictions, we currently ship only within the United States.

    We're grateful for all of our international supporters and hope to offer worldwide shipping in the future!